Front Desk Management
"A warm tone greeting me when I call a doctor’s office for queries would definitely make my day!"
The front office staff of a medical facility is the first face patients see during a doctor’s appoint mentor during an emergency visit. Workers in the front office are responsible to handle administrative duties.
Unitech realizes that staff at a doctor’s house or hospital might not be able to spare time for building rapport with a customer while attending calls. In the hustle bustle of patients, emergencies, paper work, one cannot be warm and welcoming, even if they wish to. But not to worry, we can do that for you.
Unitech offers a complete front desk support for health care providers that will encompass each and every task they want us to do. Executives at Unitech can help patients in confirming their appointments, updating their insurance details, rescheduling appointments, getting a new appointment, refilling medications, forwarding referrals or cancelling appointments.
Medication benefit and EV verification
A dedicated phone line will be assigned for the practice
All incoming calls from the practice can be forwarded to this number
We will greet callers on behalf of the practice
Handle queries related to appointments, bills, referrals, insurances or refills
Forward other callers to dedicated departments of the practice
Update any information (if applicable) in the patients account
Rx Refill & DME any other support services
As all our services are tailor made and customization according to client’s request, we can do a variety of other tasks for Front Desk Support. All you need to do is redirect your incoming calls to us and relax.
Patient scheduling, insurance verification, maintaining patient appointments and answering patient’s questions on bills and payments and documentations are the areas which our team will take over reducing a chunk from the client’s burden. With the outsourcing to us, the front desk person is left with the responsibility of overseeing our team. With reduced flux at the front desk, client finds time to build customer rapport which translates into threshold for achievement of enhanced doctor-patient relationship and eventually generates more business for the doctor.
Reports have shown that patients feel great in visiting doctors or physicians who have a friendly staff to deal with. And always choose them as family physicians over others. So why loose a chance to increase your business or clientele, if it is just a call away?
Surveillance for IT Services (Remote CCTV)
Unitech’ remote video monitoring services offer advanced and specialized surveillance services to organizations around the world. We provide services with state-of-the-art video and two-way audio technology, in complete conformation with international standards, and so can guarantee robust, comprehensive and fool-proof surveillance.
Our effective security surveillance solutions leverage IP technology to help you to centralize the management of your security systems and seamlessly integrate both onsite and offsite requirements. Further, we tailor our solutions to meet the unique needs of your site. Together, CCTV monitoring solutions deliver real cost and operational benefits on an enterprise-wide scale so you don’t have to worry about the CCTV monitoring service price or quality.
Security is a fundamentally important factor in all our lives. There are different forms of security that exist in different spheres of our lives. Be it home or work, we need to ensure secure spaces around us. When it comes to commercial spaces such as office buildings or retail outlets, careful consideration of security is required.
Many businesses have integrated security solutions as part of their organization. Security guards at specific physical workspace are a common feature of the security measures. However, the power of security guards are limited when it comes to having eyes and ears all across the workspace. Our video monitoring services are an apt solution to this problem. CCTV monitoring is one of the most common surveillance monitoring services requested by most of our clients.